Open Day at the Commission’s headquarters: 19 years of promotion and protection of human rights
On 4th October, 2018, the Commission held an Open Day aiming at sharing with the population its missions, organisation and functionning as well as its achievements after 19 years of promotion and protection of human rights. Besides, the Open Day was an opportunity to highlight the role of both leaders and the population to maintain a sustainable human rights culture; and also to inform them about the collaboration of the Commission and other organs.
During the Open Day, every department in the Commission has got a stand where a Commissioner and one staff would explain the process of service delivery within the department. Here they focused on a quick service delivery and uprooting the culture of service delivery delay. At the stand, people were informed about the services that are delivered by a given department and what are the rights and requirements of an individual who wants to lodge a complaint with the Commission.
In her speech, NIRERE Madeleine, the Chairperson of the Commission, said that there has been good collaboration between the Commission and the population, thanks to which the Commission achieved its goals of promotion and protection of human rights as entrusted by the law establishing the Commission. She added that apart from having rights, they also have duties.
The process of complaint handling was also explained during the Open Day, from their reception to the Commission, their analysis, investigation till when they are solved. The respect of the rights of persons in special categories such as ( the rights of the child, women, disabled persons, the persons infected with AIDS, refugees, the elderly and migrants wokers and their families), as well as the rights of inmates was also focused on.
Finally, a documentary film was shot. Guests were given the floor to ask more on the functionning of the National Commission for Human Rights.